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Friday, October 9, 2026 🔒 Staff Access
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Choose Your Customer Portal

MuniBilling is the Town's utility billing partner and provides a secure self-service portal where customers can view bills, track usage, and make payments online.

Select the portal that matches your service area to view billing details, payment options, and account activity.

Trouble Logging In?

What To Do

  • Use the Forgot your password? option on the login screen.
  • Check your inbox for the password reset email.
  • Follow the reset link and create a new password.
  • Sign in again using your updated password.

If you still cannot access your account, contact Town Hall and include your account name and service address so staff can help you more quickly.

Didn’t Receive Your Bill by Email?

In many cases, the bill was sent but could not be delivered because the email bounced or was filtered into spam or junk mail.

What To Check

  • Confirm that your email address on file is correct.
  • Check your spam or junk folder.
  • Add the Town's billing sender address to your safe senders or contacts list.
  • Let us know if your email address has changed.

If you need to confirm or update your billing email, contact Town Hall for assistance.

Paperless Billing

Paperless billing helps you receive statements faster and keep your account information up to date.

If you are already enrolled in eBilling, no additional action is needed.

Request Paperless Billing Assistance

Frequently Asked Questions

Can I still drop off my payment at Town Hall?

Yes. Include your payment and service address.

How will I receive the Mayor's letter?

The Mayor's letter will be sent as an attachment to your bill email.

Can I receive my bill at multiple email addresses?

Yes. We can add additional billing email addresses to your account, though the utility portal itself can only be accessed with one account login.

I already receive eBilling. Do I need to sign up again?

No. If you are already enrolled in paperless eBilling, you do not need to submit another request.

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Notice

Effective January 1, 2026, utility rates have increased to keep pace with rising costs to operate, maintain, and improve the utility system. The bill received in February for services provided in January will reflect the rate increase.

Utility Rate & Water Tier

Water Usage Rates (Updated Tiers)

Water usage rates increased for Tier 2–4. Tier 1 and Tier 5 did not change.

Tier Previous New Change
Tier 2 $5.50 $6.00 +$0.50
Tier 3 $6.50 $7.50 +$1.00
Tier 4 $8.50 $10.00 +$1.50

Note: Rate 1 remains $0 and Rate 5 remains $16.50 (no change in this update).


Water Tier Ranges (Thresholds Adjusted)

The water-usage tiers were expanded so that Tier 3 and Tier 4 cover a wider usage range. This update applies to Lakewood Village, South Oak and Rocky Point. Tiers not listed below were not changed in this update.

Tier Previous lower Previous upper New lower New upper
Tier 3 20,001 30,000 20,001 40,000
Tier 4 30,001 50,000 40,001 60,000
Tier 5 50,001 1,000,000 60,001 1,000,000

Sewer Rate

The sewer rate for Lakewood Village and South Oak ahs increased.

Service area Previous New Change
Lakewood Village & South Oak $49.50 $52.00 +$2.50
Rocky Point $0.00 $0.00 $0.00

Garbage

Garbage charges for Lakewood Villag and South Oak were updated for each can-size option (Rates 1–4), including both the cans and franchise components.

Option Cans Franchise
Previous New Change Previous New Change
3 Bins $26.00 $29.00 +$3.00 $2.60 $4.35 +$1.75
4 Bins $36.00 $39.00 +$3.00 $3.60 $5.85 +$2.25
5 Bins $46.00 $49.00 +$3.00 $4.60 $7.35 +$2.75
6 Bins $56.00 $59.00 +$3.00 $5.60 $8.85 +$3.25

Questions about how these updates affect your bill? Please contact our utility billing team and we’ll be happy to help.

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The Lakewood Village Municipal Development District operates the Rocky Point water system for properties located within the shaded area shown on the map below.

This page is provided to help residents, property owners, builders, and real estate professionals understand the general Rocky Point water service boundary.

Not sure if your property is included?
If your property is near the edge of the shaded area, or if you need confirmation for a specific address, please contact the Town at This email address is being protected from spambots. You need JavaScript enabled to view it..

How to use this map

The shaded area represents the general Rocky Point water service area operated by the Lakewood Village Municipal Development District. Properties outside the shaded boundary may be served by another provider.

The map is for general reference only. Please contact Utility Services to confirm service availability for a specific address.

  • Click the map to enlarge it.
  • Use nearby street names to help locate your property.
  • Contact the Town if your property is close to the boundary.

FAQ

Q: Does the Lakewood Village Municipal Development District provide water service to all Rocky Point properties?
A: The Lakewood Village Municipal Development District provides water service to properties within the shaded boundary shown on the map. Please contact Utility Services to confirm a specific address.

Q: Does this map show water service only?
A: Yes. This page refers to the Rocky Point water service area. For questions about other services, please contact the Town.

Q: I am buying, selling, or building in Rocky Point. Who should I contact?
A: Contact Utility Services before closing, building, or beginning service to confirm availability, account requirements, and next steps.

Q: What if my property is near the edge of the shaded area?
A: Please contact Utility Services for confirmation. Boundary maps are helpful, but address-level confirmation is recommended.

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Contact Us


For more information, please email This email address is being protected from spambots. You need JavaScript enabled to view it..

4218 Mystic Lane
Nacogdoches, Texas 75965
(936) 615-9094

Water Conservation in Lakewood Village


Water conservation isn’t just something to think about during a drought—it’s an everyday responsibility. Our drinking water comes from wells located on Highridge Drive. These wells are directly affected by how much water we use and indirectly by rainfall. When we use only what we need, we help protect and extend our community’s water supply.

Responsible water use ensures there are adequate resources for public health, safety, and quality of life. Conservation also saves money on bills, reduces energy demand, and protects the environment we all share.

One of the most common sources of waste? Broken or misaligned sprinkler heads. A quick inspection of your irrigation system can prevent thousands of gallons from being lost each season.


How Much Water Do I Use?


Everyday activities add up quickly. Here’s a comparison of common water uses and how much you can save by choosing conserving habits.

Activity Non-Conserving Conserving
Shower (5 min) Regular shower head — 30 gal Low-flow — 15 gal
Quick rinse — 4 gal
Toilet Flushing Conventional — 5–7 gal Ultra-low flush — 1.6 gal
Brushing Teeth Tap running — 10 gal Wet brush & rinse — 0.5 gal
Shaving Tap running — 20 gal Fill basin — 1 gal
Washing Hands Tap running — 2+ gal Soap & rinse — 1 gal
Dishwashing Tap running — 30 gal Use sink/dishpan — 5 gal
Automatic Dishwasher Full cycle — 15 gal Short cycle — 11 gal
Washing Machine Top-load, full cycle — 40 gal High-efficiency — 25 gal

Indoor Water Saving Tips


Small changes inside your home can add up to big water savings. Here are some practical ways to cut back on wasted water:

🛁 Bathroom

  • Take shorter showers. Swap in an ultra-low-flow showerhead—many come with pause buttons so you don’t lose your temperature setting.
  • Fill the tub only 1/3 full when bathing; add hot water later to warm it up.
  • Turn off the tap while shaving or brushing teeth. Use a basin instead.
  • Check toilets for leaks with a few drops of food coloring in the tank—if color appears in the bowl within 30 minutes, it’s leaking.
  • Don’t flush tissues or small trash. Use a wastebasket instead.
  • If the flush handle sticks, repair or replace it to avoid constant running water.

🍳 Kitchen

  • Only run dishwashers when full, or set the cycle for smaller loads.
  • When washing dishes by hand, use one sink for soapy water and a light rinse stream in the other.
  • Keep a pitcher of cold water in the fridge instead of running the tap until it’s cold.
  • Thaw frozen foods in the refrigerator—not under running water.
  • Compost kitchen scraps instead of using the garbage disposal, which needs lots of water and can strain septic systems.
  • Consider installing an instant hot water heater at the sink to reduce wasted water while waiting for it to warm up.

👕 Laundry

  • Run full loads in clothes washers—or adjust the water level for smaller loads.
  • Upgrade to a high-efficiency washer to cut water use nearly in half.

🔧 Home Maintenance

  • Check your water meter when no water is being used; if it moves, you may have a hidden leak.
  • Repair dripping faucets—a single drop per second wastes more than 2,700 gallons a year.
  • Add aerators with flow restrictors to faucets.
  • Insulate hot water pipes to get hot water faster and reduce wasted runoff.
  • Only install water softeners if necessary, and minimize regenerations. Turn off when on vacation.
  • Avoid water-to-air heat pumps. Use air-to-air systems, which are just as efficient without wasting water.
  • When adjusting temperature, reduce the flow of the hot or cold side rather than cranking the other higher.

Outdoor Water Saving Tips


Smart outdoor practices can save hundreds—even thousands—of gallons each month. Here are practical ways to make every drop count:

đŸŒ± Lawn Care

  • Water lawns only when needed: every 5–7 days in summer, and 10–14 days in winter. A good rain can delay watering for up to two weeks.
  • Raise your mower blade to 3 inches or more. Taller grass shades roots and holds moisture better.
  • Avoid over-fertilizing—extra fertilizer means extra water. Choose slow-release, water-insoluble nitrogen products.

💧 Irrigation

  • Adjust sprinklers so water lands on plants, not driveways or sidewalks.
  • Use efficient systems like drip irrigation, soaker hoses, or micro-sprinklers.
  • Check sprinkler systems and timers regularly to ensure proper operation.
  • Never leave sprinklers or hoses unattended—600+ gallons can be lost in just a few hours.
  • Set a kitchen timer or phone reminder so you don’t forget to turn them off.

🌿 Landscaping

  • Plant native or drought-tolerant species. Once established, they need far less water and tolerate dry spells.
  • Group plants with similar water needs together.
  • Mulch around plants to retain soil moisture and reduce weeds competing for water.
  • Explore xeriscaping for long-term savings—designs that minimize water use while keeping landscapes attractive.

🚿 Everyday Outdoor Use

  • Use a broom instead of hosing driveways and sidewalks. A hose can waste hundreds of gallons.
  • Attach a shut-off nozzle to hoses so water only flows when you need it. Turn it off at the faucet to prevent drips.
  • Inspect hoses, connectors, and spigots regularly for leaks. Replace washers when needed.
  • Consider a commercial car wash that recycles water instead of washing at home.

🏊 Pools & Features

  • If you have a pool, upgrade to a modern water-saving filter. A single backwash on older filters can waste 180–250 gallons.
  • Avoid ornamental fountains or water features unless they recycle water.

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